Cloud-hosted PBX
no on-premise hardware required
What we replace
If your phone system is holding you back, it's time.
Most small businesses in the Blue Ridge are still running phone systems from the 2000s — or paying a telecom company a fortune for a hosted system they cannot control. NRT deploys cloud VoIP that costs less and does more.
Every environment is different — we tailor scope after a walkthrough or remote assessment. The list below reflects what most High Country clients ask us to deliver.
Desktop phones, softphones, and mobile app support
Desktop phones, softphones, and mobile app support
Auto-attendant and call routing
Auto-attendant and call routing
Voicemail to email transcription
Voicemail to email transcription
Call recording for compliance and training
Call recording for compliance and training
Hunt groups, ring groups, and extensions
Hunt groups, ring groups, and extensions
Number porting
keep your existing business number
Conference calling and video integration
Conference calling and video integration
Works from office, home, or job site
Works from office, home, or job site
Why VoIP
The numbers make the case
pretty quickly.
Traditional Phone System
- Hardware on-site that breaks and ages
- Expensive per-line charges from the carrier
- IT visit required for every change
- Staff tied to their desk to answer calls
- No visibility into call data or history
- Scaling means buying more hardware
NRT VoIP System
- Hosted in the cloud — no hardware to fail
- Predictable per-seat pricing, often 40–60% less
- Admin portal for self-service changes
- Answer from desk phone, laptop, or mobile
- Full call logs, analytics, and recordings
- Add lines in minutes, not weeks
For healthcare & legal
HIPAA-compliant communications matter.
If your business handles protected health information or privileged client data, your phone system needs to meet compliance requirements — including how voicemails are stored and who can access call recordings.
HIPAA-compliant voicemail and call recording storage
HIPAA-compliant voicemail and call recording storage
Access controls and call log retention policies
Access controls and call log retention policies
Business Associate Agreement (BAA) support
Business Associate Agreement (BAA) support
Encrypted call paths where required
Encrypted call paths where required
Staff training on compliant phone use
Staff training on compliant phone use
Pricing
Pricing
VoIP is quoted per seat after we understand your current bill, number of lines, and compliance needs. Most clients see meaningful savings versus legacy carrier contracts — we'll show you the math before you switch.
Get a straight quote →