Backup scope inventory
files, line-of-business databases, hypervisors, and Microsoft 365 workloads (Exchange, SharePoint, OneDrive, Teams) so nothing critical is “we thought the other tool covered it”
What's included
What's included
Every environment is different — we tailor scope after a walkthrough or remote assessment. The list below reflects what most High Country clients ask us to deliver.
Vendor-flexible design
cloud, appliance, hybrid, or existing stack when it is healthy; we are opinionated about outcomes, not logos
Immutable or off-network copies where risk warrants it
ransomware hunts connected drives; we architect so your last good copy is not on the same LAN as production
Monitoring and alerting on backup jobs
failed jobs become tickets, not surprises six months later
Scheduled restore testing with written results
“we restored these items in X minutes on this date,” not a verbal “yeah it worked once”
RTO/RPO conversations in plain English
how long you can be down and how much data you can lose, translated into a plan your team understands
Business continuity outline
who calls whom, where credentials live, and what “good enough for Monday” looks like for your size office
Who it's for
Built for businesses like yours
Managed IT clients who want BDR handled by the same team that already knows their network
included at the appropriate tier, not a mystery add-on
Medical, dental, legal, and financial offices tha…
Medical, dental, legal, and financial offices that need restore evidence for HIPAA, privilege, or audit questions
Businesses that survived a close call
backup “ran” but nobody tested a restore until panic set in
Offices moving to or already on Microsoft 365 who…
Offices moving to or already on Microsoft 365 who need retention and backup beyond “it is in the cloud so we are fine”
Anyone comparing MSPs who wants a straight answer…
Anyone comparing MSPs who wants a straight answer on whether backups are monitored and tested, not just sold
How it works
How we work
- 01
Assess
We document workloads, current backup tools, retention, where copies land, and the last time someone proved a restore. You get an honest gap list — even if another vendor installed the software.
- 02
Design
Target architecture: what gets backed up how often, where immutable copies live, M365 protection, and who is notified when jobs fail. Aligned with managed IT monitoring if you are on retainer with us.
- 03
Implement
We configure agents, cloud connectors, or appliances; fix VSS/application-aware issues; and schedule jobs around your hours — not always Sunday at 2 a.m. without asking.
- 04
Prove
Restore drills on a cadence you can defend — file-level, VM, or M365 item recovery depending on risk. When the real incident hits, you are not guessing — you already know it works. Results go in your documentation vault, not our heads.
Pricing
Pricing
BDR is usually bundled into your managed IT retainer — scope scales with users, servers, and compliance pressure. Medical, legal, and financial clients on our security baseline get the full stack: monitored backups, off-network or immutable targets where appropriate, Microsoft 365 retention, and documented restore tests on a schedule. We also take one-time backup assessments or recovery projects if you are not ready for a full relationship yet. Everything is quoted after we see your environment; no rate card on the website.
Get a straight quote →FAQ
Common questions
Is BDR sold as a standalone product?
Usually no — it is part of a managed IT relationship at the tier that matches your data risk. You get one team, one bill, and backups that are monitored like the rest of your stack. If you only need a backup assessment, cleanup, or post-incident recovery help, we can scope that as a project without full managed IT.
How is this different from cybersecurity?
Cybersecurity focuses on preventing and detecting attacks — MFA, EDR, email filtering, training. BDR focuses on resilience: copies that survive, jobs that succeed, and restores that work when prevention fails. Most regulated clients need both; we design them together so backup targets are not left wide open.
Do you support Microsoft 365 backup?
Yes. Native retention is not the same as a recoverable backup strategy. We help you choose the right M365 protection for mail, SharePoint, OneDrive, and Teams — and we test restores, not just assume the portal toggle is enough.
What if we already have a backup appliance or cloud subscription?
We often keep healthy tools in place and fix monitoring, retention, immutability, and test discipline. If the product is wrong for your size or risk, we will say so — but we do not rip and replace for sport.
How often do you test restores?
Cadence depends on risk — quarterly is common for professional offices; higher-touch environments may be monthly for critical systems. You receive documentation suitable for internal leadership or compliance questions.